CFPB Sues Experian Over Inadequate Resolution of Customer Disputes
The Consumer Financial Protection Bureau (CFPB) has sued credit bureau Experian, citing instances where the organization failed to adequately address inaccuracies in credit reporting. Experian, TransUnion, and Equifax are the three main credit reporting agencies in the U.S. responsible for maintaining the files used to gauge a consumer’s creditworthiness. In Experian’s case, the CFPB found […]
Prepaid Gift Cards Are Increasingly Being Used for Everyday Essentials
Gift cards continue to be a popular present, with more consumers increasingly using them to buy everyday essentials, leaving fewer unused and forgotten in the back of a drawer. A new survey from CivicScience found that the most popular use of holiday gift cards was spending on essentials, such as gas and groceries—rising from 36% […]
How Credit Card Surcharging Can Benefit Healthcare Providers
The most familiar example of surcharging might be the cash-or-credit pricing at gas stations, but more businesses are following that lead. While it’s becoming common for customers to pay for the right to use a credit card at restaurants and retailers, credit card surcharging hasn’t been a common practice in the healthcare industry. In a […]