Credit Card Losses Soon to Get Ugly: Prepare Now
Citi announced that it is increasing loan loss reserves. And the issue isn’t Citi’s well-run card business; it is indicative of what to expect in the months to come. A recent report from the Federal Reserve stated that the consumer’s challenge is not rising unemployment, but rather persistent inflation. Yahoo Finance reports a recent Bloomberg […]
Are Personalized Checkout Pages the Future of Retail?
If the holy grail of marketing is reaching an audience of one, as some have said, a new partnership is bringing that vision closer to reality. Checkout technology company Bolt has teamed up with AI software provider Palantir Technologies to launch Checkout 2.0, a platform they hope will revolutionize the online checkout experience. The system […]
DDoS Attacks Increasingly Flood Financial Services Firms
Bad actors seeking to overwhelm organizations’ networks through distributed denial-of-service (DDoS) attacks have put the financial industry in their crosshairs. Research from the Financial Services Information Sharing and Analysis Center (FS-ISAC) and cybersecurity firm Akamai found that DDoS attacks increased exponentially from 2014 to 2024, peaking in October with 350 recorded events. Due to the […]
Three Strategies to Maximize Loyalty in the AI-Driven World
Deepening customer loyalty is one of the most powerful ways for a financial brand to grow profits. Yet, it’s also one of the most underinvested strategies. Regardless of industry or company maturity, many brands get stuck in a loop: marketing dollars and efforts go to acquiring customers—ads, sign-up incentives, affiliates, social media—while sustained engagement gets […]