Conversational AI’s Impact on Banking’s Key Moments
WEBINAR Conversational AI’s Impact on Banking’s Key Moments August 12, 2025 1:00 pm EDT [contact-form-7] Banks are investing heavily in digital transformation—but are they truly meeting customers where it matters most? In this upcoming webinar, we’ll explore how AI-powered conversational systems are reshaping customer engagement in banking. From the evolution of basic chatbots to emotionally […]
More Americans Think First-Party Fraud Is Justified
As first-party fraud continues to surge, data from FICO reveals that nearly a third of respondents believe that lying on credit applications is either justifiable in certain situations or simply common practice. Inflation and high interest rates have placed increasing pressure on consumers in recent years, leading to a surge in credit card debt. In […]
Whether Market-Led or Directive-Driven, Open Banking Marches On
The European Union is working on the third iteration of its regulatory framework governing open banking. Meanwhile, across the Atlantic, open banking rules remain in legislative limbo and have faced pushback from many financial institutions, causing some to speculate whether the model will ever gain traction in the U.S. At its core, open banking is […]