Splitting a bill or chasing down a friend for concert tickets often takes more messages than the payment itself. Cash App is betting it can shrink that friction by turning everyday conversations into payment moments.
The company is allowing users to send payment links, which it hopes will provide a more informal way to request or receive money. The goal is to embed a hyperlink directly into a text message, email, or social media direct message, transforming an ongoing chat into a quick transaction.
Cash App says the feature grew out of Gen Z surveys showing that payments among friends often involve multiple back-and-forth conversations. The company is positioning the move as a way to ease the social friction around asking for money, allowing users to add tone and context within the conversation where it’s already happening.
Keeping Up with Zelle, Venmo
It’s also a competitive play. Zelle and Venmo already let users send profile-based links to request funds, and Venmo offers a widget that allows users to send payments without leaving the interface. Apple Cash, meanwhile, provides a fully embedded P2P experience within iMessage.
Cash App needs a distinct angle to compete with its better-known rivals. It has 57 million user accounts, compared with Zelle’s 151 million and Venmo’s 83 million. By making payments feel more casual and conversational, Cash App hopes to make the experience simpler for everyone.
“It will be a welcome addition to the user experience of paying and requesting money from others,” said Ben Danner, Senior Analyst for Debit at Javelin Strategy & Research. “Practically everyone—not just Gen Z—is texting these days, and it allows for streamlined communication before and after sending the payment link. I usually follow up friends after sending them money through a pay app—’Did you get my Venmo?’”
Expanding the Use Cases
P2P transfers have become an everyday staple. Cash App links are designed to streamline the process, letting users settle up without switching between apps.
However, both participants must have a Cash App account. If a recipient doesn’t, they’ll need to sign up before completing the transaction.
At the same time, Cash App recognizes that P2P transfers are expanding beyond friends and family. Research from eMarketer estimates that social commerce sales have reached $60 billion. Cash App is emphasizing that its new links also support business use cases, including recurring and group payments.
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