Reconciliation Isn’t Just for the Back-Office Anymore
Reconciliation has traditionally been seen as a back-office function, but modern technology has made it a priority. Automation, real-time data, and embedded finance solutions are transforming cash flow management, risk mitigation, and operational efficiency, enabling businesses to take a more strategic approach to maintaining their books. Penny Townsend, Chief Product Officer at Qualpay, explored the […]
Closing of Crypto Task Force Shouldn’t Hinder Law Enforcement
The shuttering of the National Cryptocurrency Enforcement Unit (NCET), a specialized joint task force led by the Justice Department, should not open the door for more criminal actors to exploit the crypto space. Established in 2021 under President Biden, NCET was made up of prosecutors from DoJ’s money laundering and cybercrime units, along with attorneys […]
What Payment Cards Have Been Used in the Previous 12 Months?
Over the past 12 months, consumer spending habits have continued to evolve, and so has the way people pay. We look at which payment cards—credit, debit, and prepaid—have been most commonly used. By breaking down the data, we get a clearer picture of what’s driving consumer choices and which types of cards are gaining or […]
U.S. Consumers Are Confident in Their Bank, Even When It Comes to Fraud
Although bad actors are constantly working to undermine financial institutions’ defenses, roughly 90% of U.S. banking customers report being satisfied or very satisfied with their primary bank. According to a study sponsored by the American Bankers Association (ABA), many respondents also held favorable views of their financial institutions’ customer service and felt their bank was […]
For Payments Resellers, Small Business POS Capabilities Are Critical
As payment terminals have evolved into full-fledged point-of-sale (POS) systems, numerous companies are vying to become the preferred choice for small business owners. While one POS system may currently lead the market, the highly contested field suggests the race is far from settled. In his latest report, 2025 Small-Business Point-of-Sale Scorecard, Don Apgar, Director of […]
Friction From Fraud-Fighting Weighs Heavily on Consumers
While retailers recognize the importance of fighting fraud, their attempts to mitigate it often make things difficult for consumers. More than three-fifths of U.S. e-commerce businesses and 58% of U.S. retail businesses reported increased customer churn due to fraud prevention measures, according to a LexisNexis True Cost of Fraud study. The study broke down the […]
As the Tax Deadline Looms, Cybercriminals Ramp Up Phishing Attacks
For years, criminals have attempted to impersonate the U.S. Internal Revenue Service (IRS), tax preparation services, and other entities during tax season. However, this year, cybercriminals present an even greater threat due to increasingly sophisticated technology, according to Microsoft. The tech giant reported discovering several tax-themed phishing campaigns designed to deliver malware or remote access […]
Why the U.S. Trails the World in Faster Payments
While faster payments have gained some popularity in the United States, many other countries have surged ahead in adoption. China, Brazil, and the UK have all benefited from proactive measures to promote instant payments. In contrast, the U.S. market, led by RTP and FedNow, holds a smaller share, making steady but slow progress. What needs […]
After Surpassing Credit Cards, Brazil’s Pix Is Taking on BNPL
The Pix instant payments system has become one of the most successful real-time payment implementations worldwide, and it will soon support buy now, pay later (BNPL) installment loans. In just five years, Pix has emerged as the preferred payment method in Brazil, Latin America’s largest economy. Now, the system plans to introduce BNPL for its […]
As Tech Takes Center Stage for Financial Institutions, Talent Becomes Key
For years, banks and credit unions have been urged to upgrade their tech and infrastructure to support the next generation of financial services. However, with so many vendors and an overwhelming amount of information on emerging solutions, many institutions struggle to map the way forward. In their report, 2025 Tech & Infrastructure Trends, James Wester, […]