PrimePay Networks

Conversational AI’s Impact on Banking’s Key Moments

WEBINAR

Conversational AI’s Impact on Banking’s Key Moments

August 12, 2025

1:00 pm EDT

[contact-form-7]

Banks are investing heavily in digital transformation—but are they truly meeting customers where it matters most?

In this upcoming webinar, we’ll explore how AI-powered conversational systems are reshaping customer engagement in banking. From the evolution of basic chatbots to emotionally intelligent virtual assistants and omnichannel continuity, even the most innovative institutions face challenges in making these solutions work at scale.

Join leaders from Galileo Financial Technologies, SoFi, and Javelin Strategy & Research as they dive into real-world success stories, proven implementation frameworks, and measurable ROI of conversational AI in financial services. Our panel will spotlight how mastering critical micro-moments of engagement—those fleeting yet pivotal interactions—can drive retention, satisfaction, and long-term customer value in today’s digital-first world.

In this webinar, you will gain insights into:

  • Why micro-moments of customer engagement are the key battleground, and how conversational AI helps banks win them.
  • How emotionally intelligent AI and omnichannel continuity are transforming customer expectations.
  • Adoption strategies and success stores from banks using AI to elevate engagement, retention, and satisfaction—with measurable results.

Our Presenters

David Feuer

Chief Product Officer

Galileo_webinar

Diane Tucker

Sr. VP, Global Operations

Sofi-webinar

Christopher Miller, PhD

Lead Analyst, Emerging Payments

javelin-webinar

The post Conversational AI’s Impact on Banking’s Key Moments appeared first on PaymentsJournal.

Facebook
LinkedIn
Pinterest
Reddit
StumbleUpon
Digg
Twitter
Tumblr
The Local Luminary
The Local Luminary

The Local Luminary is your dedicated guide to uncovering the stories, strategies, and successes of standout local businesses. With a passion for community growth and a knack for highlighting what makes businesses thrive, The Local Luminary connects you with actionable insights to boost your own business visibility and growth.

All Posts
The Local Luminary
The Local Luminary

The Local Luminary is your dedicated guide to uncovering the stories, strategies, and successes of standout local businesses. With a passion for community growth and a knack for highlighting what makes businesses thrive, The Local Luminary connects you with actionable insights to boost your own business visibility and growth.

All Posts
Search
Categories
Boost Your Business with Free Local Marketing Tools!

Looking to unlock the secrets to dominating local searches and boosting your business? Get instant access to free tools that drive results:

~ SEO – A step-by-step SEO Fix-It E-book to rank higher on Google.

~ Podcast – A custom podcast showcasing your unique growth potential. Yes, its real and its free!

~ Social Media – An E-book packed with ideas and checklists.

Click the button below to grab your free resources and discover how to rank #1 in your local market. Don’t miss out—your business’s transformation starts here!

Social Media

HAVE ANY QUESTION?